First-Party
Delinquency Management
First-Party
Delinquency Management
The Loan Service Center, our first-party delinquency management solution, is an integrated solution for all loan types prior to charge-off, and customizable to your needs. The solution’s strength lies in its trained agents and updates that can be enhanced with dialer technology, field services, coordinated repossessions, and bankruptcy management. Expect improved collection operations and reduced delinquency while maintaining the same customer-friendly approach. What’s more, we offer connectivity options to fit your needs.
Minimize loan loss by managing early stage delinquency with extended collection hours to ensure right party contact.
Trained agents work with debtors to find reasons and solutions for their failure to pay. Bilingual agents are available.
Convenient pay-by-phone option improves collection results.
Results of call, next contact and course of action can be viewed in real-time.
Improve your bottom line, with solutions designed for any loan type, at any stage of delinquency.
