Session Timeout Warning

Your session will expire in:

Click continue to keep working or click logout to end your session.

Continue    Logout

Delinquency Management

First Party page top banner image

Say Yes to the Efficiency of Core-Connected Service!

The Loan Service Center is an integrated solution for all loan types prior to charge-off, and customizable to your needs. The solution’s strength lies in its trained agents and live updates that can be enhanced with dialer technology, field services, coordinated repossessions and bankruptcy management. Expect improved collection operations and reduced delinquency, while maintaining the same customer-friendly approach. What’s more, we use a secure VPN connection to access your collection software and provide management of a defined portfolio, making it a seamless process.

Dollar sign with rotating arrows

Minimize loan loss by managing early stage delinquency with extended collection hours to ensure right party contact.

Agent with headphones and mic

Trained agents work with debtors to find reasons and solutions for their failure to pay. Bilingual agents are available.

Image of telephone

Convenient pay-by-phone option improves collection results.

Image of clipboard

Results of call, next contact and course of action can be viewed in real-time.

Image of money bag

Improve your bottom line, with solutions designed for any loan type, at any stage of delinquency.

Card image cap
Delinquency Management
First-Party Profile