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We improve financial outcomes for our clients. From articles on collection practices that provide insights for people managing delinquency to case studies, showing how clients reached their goals using the solutions and thought leadership of TriVerity & The Loan Service Center. Take a look at articles and case studies that can help you connect with the industry and your members.

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Case Studies


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Unitus Community Credit Union
Challenge: UCCU sought a vendor for first-party delinquency needs, requiring a fully trained partner to manage accounts under 30 days past due.

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Deseret First Credit Union
Challenge: Achieve acceptable levels of delinquency. Keep charge-off recoveries at industry average.

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Bayer Heritage Federal Credit Union
Challenge: Delinquency has increased to over 2%. Needed better processes earlier in the delinquency cycle.

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Community 1st Credit Union
Challenge: Bring the collection staff to a new level of effectiveness through training.