Training

Collection Training page top banner image
Session Timeout Warning

Your session will expire in:


Click continue to keep working or click logout to end your session.

Continue    Logout

TriVerity Training Success

Gain a stronger and more productive delinquency management team with our comprehensive training courses. Our expertly designed programs increase knowledge and confidence, empowering your staff to effectively handle all situations. Choose from our live digital sessions, in-person training, or annual educational conference to propel your team to success.

Explore Our Training Sessions


Bankruptcy Success

Collection Call Success

Collection Department Success

Training on the Go

The Collection Academy - Annual Educational Conference


Card image cap
Bankruptcy Success

This course was developed to help creditors know their rights as a creditor in bankruptcy situations and to make sure their ability to collect what is owed is not limited.

Learn More and Register
Card image cap
Collection Call Success

The class will immediately improve your collection efficiencies, reduce delinquencies, and shorten the time it takes to bring a new collector up to speed.

Learn More and Register
Card image cap
Collection Department Success

An objective evaluation includes an in-depth process of one-on-one observation from our training experts, group review, and an assessment resulting in expert recommendations to improve your department's success.

Learn More and Register
TriVerity Collection Academy

The Academy offers two-day sessions focused on making collection departments more efficient and productive, providing current and insightful continuing education..

Learn More and Register

Meet Steve Kreitlow, Our Continuing Education Facilitator

Picture of Steve Kreitlow

Steve Kreitlow is currently serving as the facilitator for the TriVerity Education Department. He has been associated with the company since its inception in 1997, when it started as The Loan Service Center. Initially, he worked as a collector and since then, he has held various roles within the company, including managing, overseeing, and training Account Service Representatives. Steve has extensive knowledge of complex subjects such as repossessions and bankruptcy and has worked with over 50 different collection platforms in more than 200 different collection departments. With his vast experience and expertise, Steve is uniquely qualified to facilitate TriVerity's Training Success program. His personal goal is to impart collection skills that will make an immediate difference in collection department efficiencies.

Request a Speaking Engagement