About Us
About Us
Our Delinquency Management Services provide financial institutions with a single source for delinquency management with the highest quality agents and technology. TriVerity is recognized as the industry’s leading expert for third-party collections of all loan types.
The Loan Service Center is acknowledged as the most capable at minimizing first-party losses by supplying skilled staff and consistent coverage. We understand that you need us to minimize the exposure to loss caused by delinquent loans through respectful interactions with your customers and that you want to be kept informed of our progress.
Explore how TriVerity and The Loan Service Center can minimize losses from unpaid loans with its delinquency management suite of services, payment portal and client support.
Serving financial institutions since 1990
Worked with over 2,700 financial institutions nationwide
Repossessed over 19,500 pieces of collateral
Collected over $331 million for our clients
TVT and TLSC is made up of over 150 employees
We have the skills, track record and experience to minimize your delinquency losses and keep you informed with real-time file updates combined with a customer service commitment that is second to none in the industry.
TriVerity has over 30 years of providing collection services for financial institutions. See how we got here and our key milestones along the way.
| 2023 | The Loan Service Center (TLSC), a PSCU company, announced its strategic partnership with Millennium Capital and Recovery Corporation® (Millennium), a leader in the asset repossession management industry. Through TLSC’s extended services, credit unions will gain further access and scalability to nationwide first-party delinquency management services for collateral recovery and remarketing through Millennium. | |
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| 2022 | TriVerity, a PSCU company, announced it has launched its Indirect Credit Bureau Dispute Processing Solution via The Loan Service Center (TLSC). | |
| 2021 | In response to regulatory changes, CU Recovery becomes TriVerity and expands its market to align with changes to its customer base and industry growth. DCM Services, LLC (“DCMS”), the industry leader in data and contact management solutions for the estate and specialty receivables market, has partnered with CU Recovery, a PSCU company, the industry’s leading expert for third-party credit union collections of all loan types. PSCU, the nation’s premier payments credit union service organization, and Allied Solutions (“Allied”), one of the largest providers of insurance, lending and marketing products to financial institutions in the U.S., today announced they have partnered to provide financial institutions with single-source delinquency management services and support, including first- and third-party collections solutions. | |
| 2018 | CU Recovery and The Loan Service Center became wholly owned subsidiaries of PSCU. | |
| 2010 | The CU Recovery Collection Academy in Minneapolis was launched to provide credit unions with continuing education on topics to help effectively operate their collection department. | |
| 2003 | The company pioneered online access to collector notes and an online file submission process, streamlining the client experience. | |
| 1997 | Responding to the needs of credit unions, The Loan Service Center was formed to provide first-party delinquency management staff on a temporary, part-time or permanent basis. | |
| mid-1990’s | The company begins collecting outside of Minnesota and introduces education for credit unions on organizing collection tasks and implementing successful collection processes. | |
| 1990 | CU Recovery is established in Wyoming, MN to help Minnesota credit unions maximize recoveries from charged off loans. |
Knowing community has contributed to our success, our culture revolves around our service commitment to employees, financial institutions and their consumers, industry vendors and the community we live and work in.
Financial Institution Community
Employee Enrichment
Charitable Gifting
At TriVerity & The Loan Service Center, extra care is taken to protect our reputation and the reputation of our clients. We continually monitor and audit our collection practices to ensure compliance with all industry State and Federal regulations and laws, including CFPB (UDAAP), FDCPA, TPCA, GLBA and PCI DSS. We work diligently to maintain the highest levels of performance and compliance on every account we work for our clients.
