Testimonials | TriVerity

Elevated Experience

“The results are just proven above national average for that type of collection which we’ve been extremely happy with. The other positive is there is a connector for us through Temenos which make it super easy to send to TriVerity and get the notes back which is a big plus for us.”

Mike Schroeder, Asset Recovery Supervisor,
Altra Federal Credit Union

Proven Results

“Our collections this year for 2024, we’ve had success of TriVerity collecting payments of over $47,000. That surpassed last year 2023, and the year is not even over yet. When I look at again when the relationship began in 1991, there’s been over $275,000 plus in collected payments.”

LeAnne Trom, Manager of Loan Administration,
First Alliance Credit Union

Reliable Recovery

“TriVerity has been very helpful with recovering charged-off accounts and other money that we have not been able to internally at our credit union. We have confidence that if we sign over accounts that they will be worked thoroughly, and we will make the most of our recoveries.”

Lucas McDermott, Asset Recovery Manager,
Potlatch No 1 Financial Credit Union

Unmatched Support

“If you have the opportunity and need the assistance with either first- and/or third-party collections, TriVerity is heaven sent because it has really helped me in my position being able to just really focus on the back side and paperwork aspect of everything versus picking up the phone and making those phone calls daily, that always seem to never stop growing.”

Dawn Knorr, Collections Specialist,
RIPCO Credit Union

Driven by Trust

“The one word I can think of using the third-party collection services is the trust. We have been able to trust them and feel supported and we can rely on them for our post charge-off recoveries.”

Natasha Haagensen, Lending Manager,
Northern Communities Credit Union

Seamless Communication

“The implementation process when we first came on board has been very straightforward. We have policies, procedures and communications that are set into place that make everything run very smoothly.”

Tanya Bacigalupo, VP of Lending,
SMW Financial Credit Union

Enduring Benefits

“When I first started at the company, we were using two companies for collections and for repos. We ended up finding out that TriVerity was much more convenient to work with. I would highly recommend that TriVerity is the one that they reach out to first and foremost, just because of the ease of working with them, the ease of the software that is used, and again the frequent communication and tools that you can log into to see where your portfolio is at any one time, I feel really places it above others.”

Roy Garcia, Collection Manager,
Unity One Credit Union

Seamless Process

“My experience with TriVerity reporting on e-OSCAR for Awakon has been wonderful, it’s like you don’t even know it’s happening. We have a lot of disputes through e-OSCAR and everything has gone so smoothly.”

Meloney Grossman, Loss Prevention Specialist,
Awakon Federal Credit Union

Collaborative Force

“The credit union’s mission is to make life better for our members in the communities that we serve and TriVerity really extends that mission for us by being able to offer easy payment solutions and access for our members.”

Shonna Swartz, Collection Manager,
Premier Credit Union